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Recently I had a conference call with a client who stated that they had a culture that has a spirit of collaboration but that their teams struggled with the behaviors of collaboration. What's the difference? Organizations have many cultural norms. These are unique identifiers for the...

Mergers, acquisitions, hurricanes, oh my! What's a leader to do but increase ability to build disruption tolerance in times of intense uncertainty. I have blogged before about the gifts of disruption and that every disruption is an invitation to reconfigure, review and reinvent ourselves and our...

It appears that recently the brand equity of Lyft is 'winning' in the ride share industry. Uber has been in the media over the past year for negative reasons such as poor leadership, low employee morale and disgruntled drivers. Uber has been recovering by shuffling the...

Change, chaos, disruption it is all around us. Interestingly the way we handle disruptions can determine the future. Here are the top ten "gifts" of disruption. Breakthrough inertia - Disruption of any kind whether it be personal or professional creates a new pattern and it...

In the past week I have had conversations with leaders in companies in industries ranging from legal to finance to healthcare and every single leader lamented to me that they were going through a period of many Millenials/ Gen Y's leaving their company. In the case...

Apple Does It –And Why Leaders Need to do “IT” Too! Apple is a great example of a company and its leaders focused on continuously adding value to its users. Their products always seem to delight and engage with every new release and upgrade. Along with...

Uber has been in the news a lot recently - often Uber is used as an example of a 'hot' tech firm making progress however there are 'holes' in Uber's leadership. Uber is an example of a tech firm not focusing on people first -...

Attention all leaders! Change agents needed to get to future of work! A change agent is someone who regardless of his or her title is able to bridge between the foundations of past and present successes and inspire others to move towards a new and sometimes...

Are you afraid that you might be replaced by robots in the future of work? In the year 2021, robots will have eliminated 6% of all jobs in the US, starting with customer service representatives and eventually truck and taxi drivers. "By 2021 a disruptive tidal wave...

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